Seasonal Banquet Server

HEI Hotels & Resorts•Berkeley, CA

About The Position

Assist the Banquet Manager in serving guests during banquet functions to ensure a positive guest experience. This seasonal position runs until 01/08/2026. The role includes preparing banquet rooms, attending event briefings, welcoming and serving guests, replenishing beverages, clearing dishes, and resetting rooms after functions. The server must follow all applicable requirements for serving alcoholic beverages and maintain service consistency and readiness for subsequent events.

Requirements

  • Willingness to help coworkers with their duties and work as a team player, with or without reasonable accommodation.
  • Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Knowledge of appropriate table settings and serviceware.
  • Ability to understand and apply written product-labeling instructions for the safe use of products and processes in the hotel.
  • Ability to remember, recite, and promote menu items.
  • Ability to transport up to 30 pounds through a crowded room continuously throughout a shift.
  • Ability to operate beverage equipment, such as a coffee maker, with or without reasonable accommodation.
  • Ability to stand for long periods, with or without reasonable accommodation.
  • Effective verbal and written communication skills, including adapting communication style for supervisors, coworkers, and the public.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Set up banquet rooms as instructed by the Supervisor, including linen, serviceware, and glassware.
  • Attend roll call meetings before events to learn function details and guest and hotel expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve food and beverages in the order and manner directed by the Supervisor to ensure consistent banquet service.
  • Promptly remove dishes as guests complete each course or meal, and clear them at the end of the meal or function.
  • Follow State, Federal, and Corporate requirements for serving alcoholic beverages.
  • Replenish beverages as needed and check with guests regarding their satisfaction.
  • Reset the banquet room according to the Supervisor’s specifications after each function.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance through Anthem Blue Cross Blue Shield
  • Dental insurance through Anthem Blue Cross Blue Shield
  • Vision insurance through EyeMed
  • Vacation, sick, and holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability coverage
  • 401(k) Savings Plan with matching funds
  • Discounts through the YouDecide program
  • Hotel room discounts
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