Banquet Server - On Call

Sage Hospitality • Aurora District, CO

18d • Onsite

About The Position

Under general supervision, the Banquet Server provides prompt and courteous food service to customers and sets up, services, and breaks down assigned functions in a safe, accident-free manner. The role requires open availability to work nights, weekends, and holidays, with flexible shifts that may include mornings, afternoons, and evenings. Local travel is required only for outside catering functions. The position is based at The Benson Hotel & Faculty Club in Aurora, Colorado. Applications are open until 11/23/2026 or until the position is filled.

Requirements

• High school education or equivalent.
• At least 3 months of experience in a similar position.
• Basic knowledge of customer service principles, food-service functions, and restaurant and kitchen operations.
• Ability to lift and carry trays, dish racks, and glass racks weighing 20–40 pounds; push carts, Queen Marys, hotboxes, and portable bars weighing 50–100 pounds; and balance and carry loaded trays.
• Ability to bend, kneel, maneuver in narrow areas and between seated guests, stand continuously during scheduled functions, and climb approximately 12 steps.
• Moderate comprehension and literacy to read records and special requests.
• Ability to perform multiple tasks, follow verbal and written instructions, and communicate verbally and in writing.
• Strong organization and attention to auditory and visual details in crowded, noisy settings, particularly when handling multiple tasks.
• Tact and understanding when handling a variety of customer-service problems, including stressful and highly emotional situations.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Read banquet event orders (BEOs) and understand how to complete event setups.
• Set tables in the assigned area correctly and uniformly.
• Keep the service station neat and clean while serving guests according to established policies and procedures.
• Use proper in-room clearing procedures and break down aisle trays, buffets, and other special food-service tables and equipment.
• Assist the Lead Banquet Server with setting up and breaking down buffets and other special food-service tables and equipment.
• Greet and serve guests according to food and beverage service policies and procedures.
• Follow guest check and money-handling procedures when serving à la carte and beverage orders.
• Complete assigned sidework.
• Remain attentive to customers throughout the dining experience and meet or exceed service standards.
• Work flexible shifts, including mornings, afternoons, evenings, weekends, and holidays.
• Travel locally for outside catering functions when required.

Benefits

• Employee Assistance Program
• Sick pay
• Sage Hotels and Restaurant discounts worldwide
• Free on-site parking
• One free hot meal per shift
• Eligibility to participate in the Employee Referral Bonus Program, offering up to $1,000 per referral

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED