Banquet Server

Sheraton Boston Needham•Needham, MA

25d•Onsite

About The Position

StepStone Hospitality is seeking on-call Banquet Servers to join the hospitality team at the Sheraton Needham Hotel. The role supports banquet and catering events by providing attentive guest service, serving food and beverages, preparing tables, and assisting with event setup and breakdown. Servers must be flexible with their schedules to accommodate the hotel's business needs.

Requirements

Minimum lifting and pulling capacity of 50 pounds.
Ability to push, bend, stoop, reach upward, and perform tasks requiring manual dexterity.
Ability to stand for long periods of time.
Understanding of the overall functions and procedures of Banquets and Catering.
Flexibility to adjust schedule to the hotel's business needs.

Responsibilities

Monitor the service area continuously to ensure guest service and comfort.
Know menu items, specials, beverages, and wines, and read and understand BEOs.
Serve items using appropriate china, glassware, silverware, garnishes, and condiments.
Assist other servers and set up housepersons when needed.
Relay guest complaints and compliments to management immediately.
Maintain health and sanitation standards.
Follow safe-serve regulations when serving alcoholic beverages.
Assist with setting tables using linen and basic silver and glassware while maintaining a high standard of presentation.
Assist with breaking down events and cleaning rooms after functions.