Banquet Server/staff

Moody Gardens, Inc.•Galveston, TX

15d•$4 - $4•Onsite

About The Position

The Banquet Server sets up banquet rooms and serves food and beverages in a friendly, courteous, and professional manner according to Moody Gardens’ quality standards. The role follows direction from the Banquet Captain and established company and department policies, procedures, and supervisory directives. Sound judgment, initiative, accuracy, and attention to detail are expected. Duties may change as management determines necessary to serve Moody Gardens’ needs.

Requirements

Must be reliable and responsible.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Basic English sufficient to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes in the hotel.
Ability to remember, recite, and promote a variety of menu items.
Ability to operate beverage equipment such as a coffee maker.
Must obtain TABC and Food Handlers certifications before beginning work.
Ability to transport up to 30 pounds through a crowded room continuously throughout the shift.
Ability to stand and walk for the entire shift.

Nice To Haves

Hospitality experience preferred.
Ability to obtain any government-required licenses or certifications.
CPR certification and First Aid training preferred.

Responsibilities

Set up banquet rooms as instructed by the Banquet Captain, including linens, service ware, and glassware.
Attend pre-event roll call meetings to learn event details and guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and beverages in the order and manner expected by the Banquet Captain to ensure consistency throughout the banquet.
Promptly bus dishes as guests complete each course, or at the end of the meal or function.
Replenish beverages as needed and check with guests regarding their overall satisfaction.
Reset the banquet room after events according to the Captain’s specifications so it is ready for the next function.
Sell tickets for bar drinks.
Complete assigned side work, including replenishing condiments and restocking banquet shelves with supplies.
Perform assigned general cleaning tasks using standard hotel cleaning products and adhere to health standards.
Perform other duties as assigned.