Banquet Server

THE KRAFT GROUP•Flower Mound, TX
•$15 - $25

About The Position

This position is responsible for providing guests with high-quality food and customer service. The Banquet Server serves food and beverages according to defined standards, ensures food quality and presentation before delivery, and follows food safety and sanitation requirements. The role supports event preparation and close-out, maintains a professional appearance and uniform, and helps create a warm, hospitable environment for guests and co-workers. Employees must commit to a minimum of six shifts per month in addition to football games. Special projects and assignments may be given as business dictates. This position has no supervisory responsibilities.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of relevant serving experience.
  • Maintain a professional image and positive demeanor.
  • Superior customer service and communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively as a team member in a fast-paced environment.
  • Punctual and reliable attendance for scheduled shifts, including weekdays, weeknights, weekends, and holidays.
  • Ability to stand or walk for long periods.
  • Ability to carry heavy trays and lift and move 40 pounds or more.
  • Ability to safely push and pull hot boxes, carts, speed racks, and other heavy equipment.
  • Obtain a passing score on TEAMs training.

Nice To Haves

  • Experience in hospitality, high-volume catering, or full-service dining.

Responsibilities

  • Serve food and beverages to guests according to defined standards and provide exemplary customer service.
  • Safely carry trays and push or pull hot boxes, carts, speed racks, and other equipment as required.
  • Check food quality and presentation before delivery, following established procedures and standards.
  • Follow food safety and sanitation requirements as directed by management.
  • Maintain a professional appearance and adhere to uniform standards.
  • Assist with event preparation and close-out protocols as assigned.
  • Create a warm and friendly environment of hospitality toward guests and co-workers.
  • Commit to a minimum of six shifts per month in addition to football games.
  • Complete special projects and assignments as business dictates.
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