Banquet Server

Invited•Montgomery, TX

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and provides seamless, professional, and efficient service in the dynamic environment of private events. The server collaborates with the banquet team to help create a smooth and enjoyable experience for attendees. The position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager. Responsibilities also include supporting the wider club operation, following applicable policies and safety guidelines, maintaining professional standards, attending briefings, and taking on additional duties as assigned. The role requires extended periods of standing and walking, physical activity, and the ability to work in varying temperatures and environments. Additional hours, including weekends and holidays, are required to meet the position’s needs. Full-time team members have access to the company’s comprehensive benefits package.

Requirements

  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to lift, carry, push, and pull up to 100 pounds occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.
  • Ability to work additional hours, including weekends and holidays, as required by the position.

Nice To Haves

  • High school diploma or equivalent.
  • Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
  • Previous food and beverage service experience, especially in a banquet or event setting.
  • Completion of Invited’s F&B Service Training program.
  • Excellent communication skills and the ability to speak clearly and effectively.
  • Ability to follow instructions and communicate well with team members.

Responsibilities

  • Uphold service training standards and provide exceptional service throughout events.
  • Execute food and beverage orders with attentiveness and responsiveness.
  • Maintain knowledge of menus, special event features, and dietary accommodations.
  • Greet members and guests warmly and help them feel welcomed and valued.
  • Foster a positive atmosphere through effective communication and proactive service.
  • Address member and guest complaints promptly using service recovery techniques.
  • Prepare and set up banquet areas so they are organized, clean, and ready for service.
  • Complete daily side work, including stocking supplies and cleaning work areas.
  • Support event setup and breakdown, including table arrangements and décor, as needed.
  • Assist others and take on additional tasks as assigned by management.
  • Follow company, club, and department policies, procedures, instructions, and safe working practices.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Pursue personal and professional growth and maintain required role-related certifications.
  • Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage for full-time team members.
  • Life insurance for full-time team members.
  • Short-term and long-term disability insurance for full-time team members.
  • 401(k) retirement savings plan for full-time team members.
  • Paid time off and leave programs for full-time team members; time off as required by applicable law is also provided to part-time team members.
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