Banquet Server ( Seasonal - AM)

Pyramid Global Hospitality•Roanoke, VA

8d•Onsite

About The Position

Pyramid Global Hospitality is hiring energetic, service-oriented Banquet Servers for a seasonal, part-time opportunity at the Hotel Roanoke & Conference Center in Roanoke, Virginia. The role runs through January 9th, with the possibility of transition to a regular part-time role with employee benefits for team members who demonstrate exceptional performance and commitment. The position is suited to someone who enjoys creating memorable guest experiences, works well in a fast-paced environment, and takes pride in delivering outstanding service. Shifts are primarily in the morning, with typical start times beginning at 5:00 AM and end times generally around 3:00 PM. Schedules and shift end times may vary based on event requirements. Weekend and holiday availability is required; open availability is a plus.

Requirements

2–4 years of food service experience, preferably in banquet operations.
Knowledge of wine, beer, spirits, and cocktails.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Strong communication and interpersonal skills.
A positive attitude and passion for delivering exceptional guest experiences.
Ability to stand for extended periods and carry trays and banquet equipment as needed.
Team-oriented mindset and willingness to assist wherever needed.
Availability to work weekends and holidays.

Nice To Haves

Experience in a luxury, upscale, four-star, or five-star hospitality environment.
Prior bartending experience.
Open availability.

Responsibilities

Set up banquet and event spaces with table linens, silverware, glassware, napkins, centerpieces, and beverage stations.
Assist with food and beverage service during events.
Pick up and transport food and beverages from service areas to event locations.
Monitor assigned tables and provide attentive, professional guest service.
Respond promptly to guest requests, dietary needs, and special accommodations.
Clear tables and remove used dishes, glassware, and service items during and after events.
Break down event spaces by bussing tables, removing linens, vacuuming, and restoring rooms to proper standards.
Prepare and maintain coffee stations, break services, and beverage setups.
Ensure food and beverage items meet quality standards before service.
Maintain cleanliness and organization of banquet storage areas, back hallways, and workstations.
Provide guests with general property information and a warm, welcoming experience.
Collaborate with coworkers and other departments to ensure successful events.
Remain alert to safety concerns and report hazards immediately.