Banquet Server

Pacific Hospitality Group•Phoenix, AZ

30d•Onsite

About The Position

The Banquet Server is responsible for providing exceptional food and beverage service during meetings, conferences, weddings, social gatherings, and special events. This position assists with event setup, execution, and breakdown while ensuring guests receive attentive, professional, and courteous service. The Banquet Server plays a key role in delivering memorable event experiences that reflect the organization's hospitality standards.

Requirements

Previous banquet, restaurant, hotel, catering, or hospitality experience preferred
Strong customer service and communication skills.
Ability to work effectively in a fast-paced team environment.
Ability to follow instructions and maintain attention to detail
Knowledge of banquet service procedures preferred
Ability to work flexible schedules, including evenings, weekends, holidays, and special events
Ability to stand and walk for extended periods
Ability to lift, carry, push, and pull up to 50 pounds
Frequent bending, reaching, lifting, and carrying trays, tables, chairs, and banquet equipment
Ability to work long shifts during large events and functions
Ability to maneuver safely in crowded event spaces

Responsibilities

Provide professional and courteous food and beverage service during banquet and catered events
Serve plated meals, buffets, hors d’oeuvres, beverages, and specialty menu items according to service standards
Ensure timely and accurate delivery of food and beverages to guests.
Monitor guest satisfaction and respond promptly to requests and concerns
Maintain knowledge of event menus, beverage offerings, and service procedures
Follow responsible alcohol service guidelines and company policies.
Assist with setting up banquet rooms according to Banquet Event Orders (BEOs) and event specifications
Arrange tables, chairs, linens, place settings, buffet stations, and service equipment
Ensure event spaces are clean, organized, and properly prepared prior to guest arrival
Assist with event breakdown, equipment removal, and room resets following events
Properly store banquet equipment, linens, and service items after use
Maintain cleanliness and organization of banquet service areas throughout events
Refill beverages, replenish buffet stations, and clear tables as needed
Work closely with banquet captains, culinary staff, and fellow team members to ensure smooth event execution
Follow all food safety, sanitation, and workplace safety procedures.
Report guest concerns, equipment issues, or operational challenges to supervisors promptly.
Complete assigned side work and support other Food & Beverage operations as needed.