Banquet Server - On Call
About The Position
At Sonesta International Hotels, the Banquet Server delivers exceptional service at weddings, meetings, celebrations, and other special events, creating a welcoming and upbeat guest experience. The role suits someone who enjoys working in a fast-paced event environment and connecting with guests through food and beverage service. The position involves setting up, operating, and breaking down banquet events according to event requirements, banquet event orders, and hotel standards. The server reviews event details, maintains knowledge of menu and beverage offerings, serves guests, supports bar operations, and helps ensure cleanliness, sanitation, and guest satisfaction. The server works with banquet, event, culinary, and food and beverage teams to support smooth event execution and revenue-enhancing beverage programs.
Requirements
- Strong knowledge of service practices.
- Excellent communication, interpersonal, and customer service skills.
- Ability to multitask and thrive in a fast-paced hospitality environment.
- Experience using POS systems and accurately handling cash transactions.
- Strong attention to detail, cleanliness, and presentation standards.
- Flexible availability, including evenings, weekends, holidays, and event support as needed.
- TABC Certification required.
- Food Handler Certification required.
- Passion for hospitality, teamwork, guest experience, and creating memorable food and beverage moments.
Nice To Haves
- Previous banquet service, restaurant, hotel, lounge, or hospitality experience.
Responsibilities
- Set up, operate, and break down banquet events according to event requirements, banquet event orders, and hotel standards.
- Provide exceptional guest service, engage with guests, make recommendations, and create a welcoming atmosphere.
- Review banquet event orders and function details, including setup, menus, beverage selections, guest counts, timing, and special requests.
- Maintain strong knowledge of banquet menu and beverage offerings.
- Work efficiently during high-volume weddings, meetings, receptions, celebrations, and special events.
- Track beverage consumption, process payments, manage hosted or cash bars, and complete required event documentation.
- Maintain cleanliness, organization, presentation, and sanitation standards in banquet bar and service areas.
- Assist with glassware, garnishes, ice, inventory, stock replenishment, portable bar setup, and opening and closing duties.
- Follow food safety guidelines, responsible alcohol service standards, and hotel operational procedures.
- Monitor guest satisfaction and address concerns professionally and promptly.
- Partner with Banquet, Event, Culinary, and Food & Beverage teams to support seamless event execution.
- Support upselling opportunities and beverage programs that enhance guest experience and event revenue.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Education Level
No Education Listed
