Banquet Server
About The Position
The Banquet Server provides food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. The role ensures guests receive exceptional service while maintaining banquet standards and cleanliness throughout each event. The position works in a fast-paced, team-oriented environment and involves frequent movement, lifting, and guest interaction. Events may require long shifts, including late-night breakdowns, and the work may involve exposure to hot trays, cleaning chemicals, and loud environments. Shamin Hotels describes opportunities for employees to grow and advance across its portfolio of more than 70 hotels. The company states that it promotes from within and welcomes applicants from all backgrounds.
Requirements
- Excellent communication and guest service skills.
- Professional appearance and demeanor.
- Ability to lift up to 30 lbs and stand or walk for extended periods.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic knowledge of food and beverage service techniques.
- Ability to follow directions and work as part of a team.
Nice To Haves
- Previous banquet or restaurant serving experience.
- TIPS or alcohol service certification, based on location requirements.
Responsibilities
- Greet guests in a professional and friendly manner.
- Set up banquet rooms and tables according to banquet event orders (BEOs).
- Serve food and beverages during events in a timely, courteous, and efficient manner.
- Clear tables, remove service items, and reset rooms as needed throughout the event.
- Maintain cleanliness and organization of service areas.
- Assist with setup and breakdown of buffets, food stations, and bar areas.
- Communicate with the kitchen and banquet team to support smooth service.
- Follow food safety and sanitation guidelines.
- Handle hotel equipment properly and report maintenance issues.
- Respond to guest needs and requests promptly and professionally.
- Work collaboratively with the Banquet Captain and other servers to carry out event plans.
Benefits
- Opportunities for growth and advancement across the hotel portfolio.
- Opportunities for promotion from within.
- Cash rewards for employee referrals; see the general manager for details.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
