Banquet Server

Hilton Garden Inn - Glastonbury • Glastonbury, CT

27d

About The Position

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards. The role includes attending pre-event roll call meetings, serving guests, replenishing beverages, clearing dishes, and responding to special requests and complaints. The work schedule varies and includes holidays and weekends.

Requirements

• High school diploma or equivalent.
• Ability to remember and recite menu items.

Nice To Haves

• Food service experience.

Responsibilities

• Set up banquet rooms as instructed by the supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve food and beverages in the order and manner directed by the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal, or at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Comply with state, federal, and corporate requirements for serving alcoholic beverages.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED