Banquet Server

Four Winds Casinos•South Bend, IN

10d

About The Position

Responsible for providing dining service to all guests in an efficient, courteous, and professional manner while maintaining a high standard of guest service. The role serves food and beverages, attends to guest requests, keeps dining areas and workstations clean and organized, and supports other restaurant personnel as needed. It also promotes a fun atmosphere for casino guests and encourages mutual respect, dignity, and integrity among employees.

Requirements

Strong interpersonal and communication skills.
Ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions.
Ability to respond to common inquiries from employees or guests.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning to a variety of situations.
Requires a Level 4 Gaming License.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Deliver prompt, efficient, and courteous food and beverage service in accordance with venue standards.
Take and fill food and drink orders and help keep guests’ dining areas clean and neat.
Clear and reset tables for new seating, and ensure buffets and tables are set according to venue standards.
Attend to guest requests and clear dishes after guests finish eating, maintaining a clean dining area.
Keep workstations clean and stock dishes, silverware, paper supplies, and other required items.
Assist restaurant personnel with side work and opening and closing duties as necessary.
Answer guest questions and refer them to appropriate management personnel when necessary.
Monitor guests’ alcohol consumption and respond accordingly.
Maintain professional grooming and appearance.
Keep sight lines neat and organized.
Sweep or mop as necessary.
Create an atmosphere of fun for casino guests.
Encourage mutual respect, dignity, and integrity among employees by setting positive examples.