Banquet Server

Invited • Austin, TX

26d

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, aiming to meet Invited’s service standards through warm welcomes, memorable service, and fond farewells. The role involves working collaboratively with the banquet team to provide professional, efficient, and seamless service in a dynamic private-event environment. The position reports to the F&B Director, Banquet Director, Banquet Manager, or Restaurant Manager.

Requirements

• Ability to communicate clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, and bend; and fold or unfold items as required.
• Ability to occasionally lift, carry, push, and pull up to 100 lbs.
• Effective talking and hearing abilities, with sufficient visual acuity.
• Availability to work additional hours, including weekends and/or holidays, as needed to meet position deadlines.

Nice To Haves

• High school diploma or equivalent.
• Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
• Previous Food and Beverage service experience, especially in a banquet or event setting.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Uphold service training standards and provide exceptional service throughout events.
• Execute food and beverage orders attentively and responsively.
• Maintain knowledge of menus, special event features, and dietary accommodations.
• Greet members and guests warmly and help them feel welcomed and valued.
• Promote a positive atmosphere through effective communication and proactive service.
• Address member and guest complaints promptly using service recovery techniques.
• Prepare and set up banquet areas so they are organized, clean, and ready for service.
• Complete daily side work, including stocking supplies and cleaning work areas.
• Support event setup and breakdown, including table arrangements and décor, as needed.
• Assist others and take on additional tasks as assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safe working practices.
• Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities.
• Wear a clean, neat uniform that meets club standards.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED