Banquet Server

Pyramid Global Hospitality•Saint Michaels, MD

6d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated Banquet Server to join their team at the Inn at Perry Cabin, a Forbes 4-star historical gem on the Eastern Shore. This role involves setting up, serving, and clearing banquet rooms for functions. The Inn at Perry Cabin offers a unique Chesapeake Bay experience with upscale amenities and a supportive work environment that fosters growth and encourages professional development. The company emphasizes a 'People First' culture and offers a comprehensive benefits package for full-time employees, including medical, vision, dental, life, pet, and accident insurance, as well as a 401(k) with employer match and paid time off. All employees, including part-time, receive exclusive discounts across the hotel portfolio.

Requirements

2-4 years of food service experience, preferably Banquet service
Experience in a 4-star, 5-star venue with synchronized service
Knowledge of wine, beer, cocktails, and spirits
Able to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests
Excellent communication skills

Responsibilities

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
Responsibilities also include cleaning of back hall and organizing of storerooms.
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assists as needed with event room setup according to meal period and table needs
Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
Serves food and beverages to guests
Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
Cleans and sanitizes tables and/or counters & seats after guests are finished
Explains how various menu items are prepared, cooking methods and ingredients
Takes into consideration any special request and dietary issues made by the guest
Provides general property information
Offers warm and sincere welcome/farewell for all guests
Interacts with staff in a professional manner, assisting other departments with necessary information
Ensures final quality check on food and beverage items prior to serving guests
Monitors assigned tables for customer satisfaction, quality and additional service
Addresses any guest issue promptly and with high concern
Provides assistance to other event and restaurant staff as needed
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)