Banquet Server

Hersha Hospitality Management LP•Frederick, MD

About The Position

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards. The role includes preparing rooms for events, serving guests, and helping ensure an enjoyable and consistent banquet experience.

Requirements

  • High school diploma or equivalent.
  • Ability to remember and recite menu items.

Nice To Haves

  • Food service experience.

Responsibilities

  • Set up banquet rooms as instructed by the supervisor.
  • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
  • Serve food and beverages in the order and manner expected by the supervisor to ensure consistency throughout the banquet.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Promptly remove dishes as guests complete each course and/or meal, or at the end of the meal or function.
  • Respond to guest special requests and resolve guest complaints.
  • Comply with state, federal, and corporate requirements for serving alcoholic beverages.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
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