Banquet Server

Estancia Del Norte•San Antonio, TX

12d

About The Position

The Banquet Server is responsible for serving assigned banquet events, including setup, guest service, and event teardown. The role focuses on courteous and professional guest service and serving food and beverages at a consistent presentation and proper temperature. The server helps maintain banquet supplies and equipment, keeps storerooms clean and secure, follows sanitation and safety procedures, and communicates guest concerns or special requests to management. This position has no supervisory responsibilities.

Requirements

Strong organizational skills.
Strong customer service skills.
Knowledge of food and beverage service.
Current Food Handler’s certificate or ServSafe certification required.
Current TABC (Texas) or RVSP (Louisiana) certification required.
Ability to occasionally lift and/or move up to 50 pounds and perform the physical activities described for the role.

Nice To Haves

One to two years of experience in a food and beverage catering facility or hotel is preferred, but not required.

Responsibilities

Set up, serve, and tear down assigned banquet events.
Provide cordial, efficient, and professional guest service, including serving food and beverages and answering guest questions.
Ensure food and beverages are served with consistent presentation and at proper temperature.
Assist with periodic inventories of food, beverages, equipment, meeting supplies, china, glassware, and silverware.
Maintain a cooperative, team-oriented attitude with supervisors and employees in other departments.
Follow sanitation procedures, safety guidelines, and OSHA requirements.
Organize, clean, maintain, and safeguard equipment during and after functions; handle and clean banquet equipment properly.
Keep storerooms clean, organized, and secured.
Promptly communicate special requests, guest problems, or concerns to management.
Follow opening and closing procedures to secure areas and promote energy efficiency.
Adhere to department and property-wide policies and procedures.
Perform reasonable requests assigned by management.
Attend department, full-staff, safety, and other meetings and trainings as required.