Banquet Server
About The Position
The Banquet Server delivers polished, efficient service for meetings, weddings, and special events. The role includes setting and striking rooms, providing buffet and plated service, and ensuring guests have a seamless experience in accordance with event timing and specifications. The position is on call at B Ocean Resort in Fort Lauderdale, Florida, with any shift and no travel. The listed salary is $11.98 per hour. The server coordinates with banquet, culinary, bar, and audiovisual teams; follows food-handling, sanitation, and responsible alcohol-service guidelines; and supports inventory control, event setup, guest care, and other food-and-beverage duties as needed. The role requires extended standing and walking, carrying trays weighing up to 25–30 pounds, and lifting, pushing, or pulling up to 40–50 pounds. It also involves frequent bending, reaching, and stair use, as well as working around cleaning and sanitizing chemicals with PPE provided.
Requirements
- Knowledge of basic plated, buffet, and family-style service standards and wine and beer basics.
- Strong communication, teamwork, and problem-solving skills; ability to remain calm under pressure.
- Ability to read and follow BEOs and timelines, attention to detail, and professional appearance.
- Flexible availability, including late nights, weekends, and holidays.
- Ability to stand and walk for extended periods; carry trays up to 25–30 pounds; lift, push, or pull up to 40–50 pounds; and frequently bend, reach, and use stairs.
- Ability to work in fast-paced environments and around cleaning and sanitizing chemicals; PPE is provided.
Nice To Haves
- Prior banquet, catering, or restaurant serving experience; dependable, guest-focused candidates without experience will be trained.
- Food Handler certification.
- TIPS or ServSafe Alcohol certification, or ability to obtain it within 30 days of hire.
Responsibilities
- Read banquet event orders (BEOs) and set tables, linens, serviceware, buffets, bars, and décor to specifications; break down and reset rooms after events.
- Provide plated, family-style, or buffet service; tray-pass hors d’oeuvres; offer coffee, tea, and wine service; and replenish stations.
- Greet guests, anticipate needs, respond to requests and allergy or dietary notes, and escalate issues to the Banquet Captain.
- Follow food-handling, sanitation, and responsible alcohol-service guidelines; maintain clean side stations and service areas.
- Follow event timelines and cues and communicate with culinary, bar, and audiovisual teams to support smooth service.
- Count and control china, glassware, silverware, and linens; minimize breakage and waste; and return items to proper storage.
- Process tickets or hosted and consumption charges accurately when applicable; follow tip-reporting and company policies.
- Complete side work, polish flatware and glassware, and assist with other food-and-beverage outlets as needed.
Benefits
- Competitive compensation package.
- Performance bonuses based on company and individual performance.
- Full medical, dental, and vision coverage.
- 401(k) plan with company match.
- Paid time off, including vacation, sick leave, and paid holidays.
- Career advancement, mentorship, and ongoing learning opportunities.
- Employee discounts on hotel stays and services across PHM properties.
- Health and wellness initiatives.
- Flexible scheduling and work arrangements.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
