Banquet Server

Invited•Anthem, AZ

24d

About The Position

The Banquet Server delivers food and beverage service to members and guests during events and banquets, ensuring each interaction reflects Invited’s service standards. The role applies the three steps of service—warm welcomes, magic moments, and fond farewells—and works collaboratively with the banquet team to provide a seamless, high-quality event experience. The position requires professionalism, attentiveness, and efficiency in a dynamic private-event environment. The Banquet Server prepares and maintains banquet areas, executes food and beverage orders, supports event setup and breakdown, and helps ensure guests feel welcomed and valued. The role also includes following club and company procedures, attending briefings, maintaining a neat uniform, and assisting with additional duties as assigned.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Ability to communicate through talking and hearing, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Current Food Handler and Alcohol Server Certifications, as required by state and city regulations.
Previous food and beverage service experience, especially in a banquet or event setting.
Completion of Invited’s F&B Service Training program.

Responsibilities

Uphold service training standards and provide exceptional service throughout events.
Execute food and beverage orders with attentiveness and responsiveness.
Maintain knowledge of menus, special event features, and dietary accommodations.
Greet members and guests warmly and help them feel welcomed and valued.
Foster a positive atmosphere through effective communication and proactive service.
Address member and guest complaints promptly using service recovery techniques.
Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
Complete daily side work, including stocking supplies and cleaning work areas.
Support event setup and breakdown, including table arrangements and décor, as needed.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Pursue personal and professional growth and maintain certifications relevant to the role.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.