Banquet Manager - Waldorf Astoria New York

Hilton • New York, NY

7d • $85,000 - $90,000 • Onsite

About The Position

The Banquet Manager oversees the day-to-day operations of Banquet Operations at Waldorf Astoria New York, reporting to the Assistant Director of Banquets and the Director of Banquets. The role leads the daily execution of banquet functions and delivers memorable guest experiences in keeping with Waldorf Astoria’s service standards. The hotel features 375 rooms, 375 residences, and 40,000 square feet of event space.

The role calls for a proactive, self-driven leader who takes initiative, performs effectively in a fast-paced environment, leads by example, and demonstrates attention to detail. The Banquet Manager motivates and develops a high-performing team while supporting exceptional guest service.

Requirements

• 2–3 years of banquet leadership experience.
• A passion for delivering exceptional guest experiences and strong attention to detail.
• Ability to take initiative, work in a fast-paced environment, lead by example, and motivate and develop a high-performing team.

Nice To Haves

• Banquet leadership experience in a luxury or Forbes-rated hotel environment.
• Union leadership experience is strongly preferred.

Responsibilities

• Provide friendly, upbeat service and proactively look for ways to make guest experiences special.
• Plan, organize, and execute banquet events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee function-room setup and ensure linens, silverware, glassware, and chinaware meet event specifications and quality standards.
• Communicate event specifications, procedures, and updates to teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping.
• Oversee event breakdown and ensure rooms are properly cleared and equipment is stored correctly for the next event.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive, productive work environment.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations to support guest and team member wellbeing.

Benefits

• 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Generous paid time off.
• Health and welfare plans, including dental and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed