Banquet Kitchen Manager - Mandalay Bay

MGM Resorts International

2d • Onsite

About The Position

The Banquet Kitchen Manager oversees the maintenance and upkeep of banquet kitchen facilities, including equipment repairs, preventative maintenance, and health inspection protocols. The role also manages the setup and operation of satellite kitchens, ensuring compliance with health regulations and efficient loading and unloading. It helps maintain high culinary and stewarding standards and supports the Banquet Chef Team and banquet employees. The position reports directly to the Banquet Executive Sous Chef Team and Banquet Executive Chef. All duties are performed in accordance with company policies and procedures.

The manager oversees banquet kitchen operations across Hot, Cold, and Bakery production areas, leads employee engagement and performance management, and partners with the Banquet Chef team on food costs and operational efficiency. The role supports service execution and serves as the acting kitchen leader when the Banquet Chef is absent.

Requirements

• Health Card and ServSafe certification required.
• At least 2 years of prior relevant experience in a related field.

Nice To Haves

• Previous experience managing employees under a collective bargaining agreement.
• Previous experience working in a similar resort setting.
• Ability to communicate in Spanish and/or Asian languages.
• Previous leadership experience at a multiple-outlet property with large-scale luxury banquet business.

Responsibilities

• Oversee cleanliness, safety, organization, and upkeep of banquet kitchen operations, including Hot, Cold, and Bakery production areas.
• Manage kitchen maintenance programs, including HotSOS requests, equipment repairs, and preventative maintenance schedules.
• Coordinate satellite kitchen setup and operation, ensuring health-regulation compliance and efficient loading and unloading in partnership with dispatch teams.
• Implement and enforce departmental policies, operating procedures, training programs, and company standards.
• Oversee banquet refrigeration and freezer programs in compliance with established SOPs.
• Lead employee engagement through coaching, training, development, and performance management.
• Partner with the Banquet Chef team to manage food costs, control expenses, and maximize operational efficiencies.
• Ensure proper product rotation using FIFO standards.
• Monitor and process requisitions accurately and ensure products are stored in designated areas.
• Ensure kitchen equipment is operated safely and maintained in proper working condition.
• Maintain appropriate inventory levels and restock kitchen supplies and food products.
• Ensure products are properly labeled, dated, stored, and handled in accordance with sanitation standards.
• Read, interpret, and execute recipes while maintaining quality and consistency standards.
• Support chefs, cooks, pantry staff, and kitchen helpers in executing service.
• Serve as acting kitchen leader in the absence of the Banquet Chef.
• Develop and manage production schedules and production lists for efficient service execution.
• Conduct regular inventories and maintain established par levels.
• Communicate with management and service teams about operational needs and guest requests.
• Oversee hiring, training, coaching, recognition, performance management, and succession planning for assigned team members.
• Foster a positive work environment that promotes teamwork, accountability, employee satisfaction, and exceptional guest service.

Benefits

• Wellness incentive programs to support physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development programs, networking opportunities, and community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed