Banquet Captain

Denver Museum of Nature & Science•Denver, CO

About The Position

The Denver Museum of Nature & Science is hiring an experienced Banquet Captain to lead teams and execute large, fast-paced events. The role calls for strong banquet knowledge, urgency, accountability, and the ability to solve problems quickly while keeping service running smoothly. The Banquet Captain reviews event plans with the Banquet Manager, inspects banquet areas, oversees service staff during events, conducts pre-event briefings, supports inventory management, and helps coordinate post-event teardown and sanitation. The position also completes post-event reports and assists with staff training.

Requirements

  • At least 1 year of experience in banquets, catering events, or a related food and beverage industry.
  • Ability to work mornings, evenings, weekends, and some holidays as needed.
  • Ability to pass Serve Safe Certification within 30 days of hire.

Nice To Haves

  • Strong banquet and food and beverage experience, including professional bartending and mixology.
  • Comfort managing events across a large venue with substantial square footage and multiple event spaces.
  • Strong sense of urgency, quick decision-making, and problem-solving skills.
  • Hands-on leadership style and experience coaching and training by example.
  • Excellent communication, organization, and attention to detail.
  • Strong commitment to guest service and successful event execution.
  • Proficiency with Microsoft Outlook, Word, Excel, and BEOs.
  • TIPS certification, or ability to obtain certification upon hire.
  • Bilingual English/Spanish skills.

Responsibilities

  • Review CADs (Catering Diagrams) and BEOs (Banquet Event Orders) with the Banquet Manager in advance to align on event expectations and identify issues before guest arrival.
  • Conduct daily and pre-event inspections of banquet areas, storage rooms, public spaces, floors, linens, and furniture to ensure cleanliness, organization, and ServSafe compliance.
  • Oversee banquet service staff during events to keep timelines on track, provide high-level guest care, and maintain a visible presence throughout.
  • Conduct pre-meal briefings for servers and bartenders before each function.
  • Collaborate with management to maintain current liquor and equipment inventories and minimize rental needs.
  • Partner with the Banquet Set-up Lead to oversee post-event teardown, organization, and sanitation of catering storerooms, kitchens, and liquor rooms.
  • Complete post-event reports to share operational information with the banquet team.
  • Assist the Banquet Manager in implementing progressive staff training programs during training sessions and live events.
  • Perform other duties as assigned.
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