Banquet Captain

Kimpton Hotels & Restaurants•Portland, OR

About The Position

The Banquet Captain provides highly personalized guest experiences and leads all aspects of banquet functions, including catering event setup. The role supervises the timely, efficient, and friendly service of food and beverages at banquets and events. The captain coordinates event spaces and service with the banquet event orders, works with kitchen staff on meal timing, supports employee scheduling, and ensures food-handling sanitation procedures are followed.

Requirements

  • At least 2 years of experience as a banquet captain or senior server.
  • Knowledge of computer systems such as Excel, Word, and POS.
  • Outstanding organizational abilities and skills in taking initiative, problem-solving, multitasking, and prioritizing.
  • Excellent verbal and written communication skills.
  • Food Handler Certificate, if applicable.
  • Flexible schedule and ability to work evenings, weekends, and holidays.
  • Passion for food and providing an outstanding guest experience.

Nice To Haves

  • Hotel banquet experience.

Responsibilities

  • Coordinate meeting spaces for banquet and catering events to ensure they comply with banquet event orders and meet the required level of service, quality, and hospitality.
  • Coordinate with kitchen staff on food-preparation timing so meals are ready on time and in accordance with event orders.
  • Follow and ensure compliance with required sanitation procedures for food-handling safety.
  • Assist with scheduling employees.
  • Complete guest checks accurately and provide outstanding guest service.
  • Follow established processes and procedures.
  • Lead banquet functions, including catering event setup, and supervise timely, efficient, and friendly food and beverage service.
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