Banquet Captain

Hotel Equities Group, LLC•Kansas City, MO

10d

About The Position

Hotel Equities is seeking a dependable, service-oriented Banquet Captain to support hotel food and beverage operations. The position helps prepare, serve, or coordinate quality products and exceptional guest service while following established food safety, cleanliness, presentation, and service standards. The role contributes to efficient, welcoming dining experiences and supports hotel operations and business goals.

Requirements

Knowledge of food safety and sanitation practices appropriate to the role.
Strong customer service and communication skills.
Ability to work effectively in a fast-paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Ability to stand and walk for extended periods.
Ability to bend, reach, stoop, and lift throughout the workday.
Ability to lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
Ability to occasionally lift up to 50 pounds, depending on the position.
Ability to work in hot, cold, wet, or otherwise varying environments as required.

Nice To Haves

High school diploma or equivalent, preferred for supervisory roles.
Previous food and beverage or hospitality experience.
Experience with Point-of-Sale (POS) systems.
Experience with inventory or ordering systems.
Experience with Property Management Systems (PMS).
Experience with Microsoft Office Suite.

Responsibilities

Provide friendly, professional service to guests and respond promptly to requests.
Prepare, serve, or support food and beverage products according to established recipes and standards.
Maintain clean, organized, and sanitary work and service areas.
Follow food safety, sanitation, and responsible service requirements.
Monitor supplies and communicate inventory or replenishment needs.
Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
Respond appropriately to guest concerns and seek management assistance when needed.
Work collaboratively with culinary, restaurant, banquet, and hotel teams.
Follow cash-handling, point-of-sale, and company procedures when applicable.
Support special events, banquets, and other operational needs as assigned.
Perform other duties as assigned.