Banquet Captain (Hospitality)

University of Notre Dame • Notre Dame, IN

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About The Position

The Banquet Captain works in the University of Notre Dame’s campus Hospitality department, with Three Leaf Catering and The Morris Inn. The role delivers high-quality customer service to event clients, campus partners, and university vendors while maintaining positive, professional working relationships. The Banquet Captain oversees food and beverage service and helps ensure events are prepared and run smoothly, including responding to problems and last-minute changes.

Requirements

• Must be available to work Fridays, Saturdays, and Sundays.
• Ability to manage people and time effectively.
• Excellent communication and listening skills.
• Ability to stand for extended periods, up to six hours at a time.
• Ability to follow food safety procedures for handling, storing, and serving food products.

Responsibilities

• Ensure the smooth execution of food and beverage service throughout events.
• Review upcoming assigned events and banquet event orders (BEOs) in the office.
• Contact the event specialist who planned each event to clarify details and ask questions.
• Ensure event spaces are clean and ready before vendor arrival, and that setup is completed flawlessly.
• Maintain communication with clients to meet and exceed their expectations through excellent customer service.
• Manage problems, navigate last-minute changes, and address issues that arise.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed