Banquet Captain, Full-Time at the Mining Exchange Hotel

Schulte Companies•Colorado Springs, CO

About The Position

Schulte Hospitality Group and the Mining Exchange Hotel are seeking a full-time, service-oriented Banquet Captain. The role provides direction and supervision to hourly banquet food and beverage servers and serves as a personal representative of the hotel to banquet guests. The Banquet Captain coordinates room and facility setup, including audio/visual and food and beverage, to support guest satisfaction, maintain division standards, and maximize profit.

Requirements

Minimum high school education.
At least one year in a hotel customer service role.
Ability to provide legible communication and directions.
Outgoing personality.
Ability to communicate effectively verbally.
Team-player abilities.
Strong leadership skills.
Ability to exceed the expectations of guests and team members.
Excellent time management skills.

Nice To Haves

Food safety certification preferred.
Alcohol awareness certification preferred.

Responsibilities

Direct and supervise the performance of hourly banquet food and beverage servers.
Represent the hotel to banquet guests.
Provide ongoing direction, supervision, and monitoring to banquet staff.
Coordinate room and facility setup, including audio/visual and food and beverage.
Help ensure guest satisfaction, maintain division standards, and maximize profit.
Perform other duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates, in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Flexible work environment.
Career growth opportunities.