Personal Banking - Banking Center Manager (BOJH)

NBH Bank • Alpine, WY

14d

About The Position

The Banking Center Manager leads a banking center’s sales and service efforts, serving as a key point of contact for clients and providing exceptional service to a diverse audience. The role trains and coaches a sales team pursuing small-business and consumer clients, and is accountable for individual and team sales and service goals. The manager provides a range of business banking services, emphasizing deposit, treasury management, and loan products, and demonstrates knowledge of mortgage, business, and installment loan options and related financial and credit services.

The position involves building relationships and collaborating across the organization, motivating others, working quickly and accurately within established guidelines, and representing the bank in the community. Managers drive banking center initiatives with business clients, build rapport with clients and colleagues, treat others respectfully, and assist other departments as needed. Driving and local business-day travel are required; some out-of-area and overnight travel may be expected. Evening and weekend work may be requested for special program events.

Requirements

• Associate degree or equivalent.
• At least 1 year of banking experience with external business development.
• Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS), as required by the S.A.F.E. Act and the bank’s compliance policies, including acceptable background-check results.
• Valid driver’s license that is not a learner’s, restricted, or “to and from work” license, and a driving history meeting the bank’s driver standards.
• Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
• Strong work ethic and attention to detail, with the ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.
• Able to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
• Legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

• Bachelor’s degree or higher.
• Treasury Management sales experience.
• Consumer lending background and business lending experience.
• Bilingual language skills.
• Driven and motivated self-starter.
• Strong financial acumen and understanding of risk management.
• Passion for proactive sales and prospecting new business.

Responsibilities

• Train and coach a sales team pursuing small-business and consumer clients.
• Serve as a key point of contact for clients and provide exceptional service.
• Achieve individual and team sales and service goals.
• Provide business banking services, with emphasis on deposit, treasury management, and loan products.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide a broad range of financial and credit services.
• Participate in and represent the bank in the community, driving banking center initiatives with business clients.
• Build and maintain relationships and collaborate across the organization to motivate and support others.
• Build rapport with clients and associates and treat others with respect and consideration.
• Assist other departments as needed.
• Drive as required and travel locally during the business day; some out-of-area and overnight travel may be expected.

Benefits

• Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.
• Training and coaching during onboarding and on the job, with opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree