Personal Banking - Banking Center Manager (VISTA)

NBH Bank • Austin, TX

3d

About The Position

The Banking Center Manager leads a banking center team in serving consumer and small-business clients. The role includes training and coaching a sales team, serving as a key client contact, and ensuring the team meets sales and service goals. The manager provides a range of business banking services, with emphasis on deposit, treasury management, and digital solutions, and demonstrates knowledge of deposit products and services.

The manager represents the bank in the community, participates in community activities, and drives banking center initiatives with business clients. The position also requires collaboration across the organization, support for other departments as needed, and respectful relationship-building with clients and colleagues. The manager and team are expected to maintain current knowledge of applicable regulations, bank policies, procedures, safety rules, and operational guidelines, including BSA and OFAC requirements.

Requirements

• Associate degree or equivalent; equivalent experience is considered.
• At least 1 year of banking experience with external business development.
• Valid driver's license that is not a learner’s, restricted, or “to and from work” license, and a driving history that meets the Bank’s standards.

Nice To Haves

• Bachelor’s degree or higher.
• Treasury management sales experience.
• Bilingual language skills.
• Driven and motivated self-starter.
• Strong financial acumen and understanding of risk management.
• Passion for proactive sales and prospecting new business.
• Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
• Strong work ethic, attention to detail, and ability to complete work accurately.
• Logical thinking, sound analysis, and decision-making ability.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

• Train and coach a sales team pursuing small-business and consumer clients.
• Serve as a key point of contact for clients and provide exceptional service.
• Lead the team in achieving sales and service goals.
• Provide business banking services, emphasizing deposit, treasury management, and digital solutions.
• Demonstrate strong knowledge of deposit products and services.
• Represent the bank in the community and drive banking center initiatives with business clients.
• Build and maintain relationships and collaborate with colleagues across the organization.
• Assist other departments as needed.
• Maintain current knowledge and consistent compliance with applicable regulations, bank policies, procedures, safety requirements, and operational guidelines, including BSA and OFAC.

Benefits

• Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree