About The Position

The Business Banking Center Manager III builds and maintains relationships while leading a team that serves small business and consumer clients. The role includes training and coaching a successful sales team, acting as a key point of contact for clients, and ensuring the team achieves sales and service goals by providing business banking services, especially deposit, treasury management, and loan products. The manager is expected to understand mortgage, business, and installment loan options and provide a broad range of financial and credit services. The position also involves representing the bank in the community, driving Work Perks Banking initiatives with business clients, and assisting other departments as needed. The manager works collaboratively across the organization, motivates and persuades others, and handles work quickly and accurately within established guidelines. The role requires driving, primarily local travel during the business day, and may involve occasional out-of-area or overnight travel. Evening and weekend work may be requested for special program events.

Requirements

  • Associate degree or equivalent.
  • Five years of banking experience with external business development.
  • Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act and the bank's compliance policies, including acceptable background-check results.
  • Valid driver's license that is not a learner's, restricted, or to-and-from-work license, and a driving history that meets the bank's driver standards; information will be verified through a Motor Vehicle Report.

Nice To Haves

  • Bachelor's degree or higher.
  • Treasury management sales experience.
  • Consumer lending background and business lending experience.
  • Bilingual language skills.
  • Driven and motivated self-starter.
  • Strong financial acumen and understanding of risk management.
  • Passion for proactive sales and prospecting new business.
  • Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
  • Strong work ethic, attention to detail, and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

  • Build and maintain relationships while working cooperatively with and through others.
  • Collaborate within the organization and motivate others.
  • Train and coach a sales team pursuing small business and consumer clients.
  • Act as a key point of contact for clients and provide exceptional service to a diverse audience.
  • Lead the team in achieving sales and service goals by providing business banking services, with emphasis on deposit, treasury management, and loan products.
  • Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
  • Participate in and represent the bank in the community.
  • Drive Work Perks Banking initiatives with business clients.
  • Assist other departments as needed.
  • Drive as required and travel primarily locally during the business day, with possible out-of-area and overnight travel.

Benefits

  • Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics.
  • Insurance.
  • 401(k).
  • Associate stock purchase program.
  • Paid time off.
  • Associate banking perks.
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