About The Position

The Business Banking Center Manager III leads a sales team serving small business and consumer clients and acts as a key point of contact for clients. The role is responsible for helping the team meet sales and service goals by providing a full range of business banking services, with emphasis on deposit, treasury management, and loan products. The manager demonstrates knowledge of installment loan options and provides a broad base of financial and credit services. The role includes training and coaching the sales team, developing relationships with clients and associates, and representing the bank in the community. The manager also drives Work Perks Banking initiatives with business clients and may assist other departments as needed. Success requires collaboration, relationship-building, efficient work within established guidelines, and the ability to motivate and persuade others. Driving is required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Evening and weekend work may be requested for special program events. The role may involve grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.

Requirements

  • Associate’s degree or equivalent.
  • Five years of banking experience with external business development.
  • Valid driver’s license; learner’s, restricted, or “to and from work” licenses are not accepted.
  • Driving history that meets the Bank’s driver standards; this will be verified in a Motor Vehicle Report.

Nice To Haves

  • Bachelor’s degree or higher.
  • Treasury management sales experience.
  • Consumer lending background and business lending experience.
  • Bilingual language skills.
  • Driven and motivated self-starter.
  • Strong financial acumen and understanding of risk management.
  • Passion for proactive sales and prospecting new business.
  • Effective written, verbal, and interpersonal communication skills, including the ability to speak effectively with internal and external clients.
  • Strong work ethic, attention to detail, and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

  • Train and coach a sales team pursuing small business and consumer clients.
  • Serve as a key point of contact for clients and provide exceptional service to a diverse audience.
  • Help the manager and team achieve specific sales and service goals by providing business banking services, especially deposit, treasury management, and loan products.
  • Demonstrate knowledge of installment loan options and provide a broad range of financial and credit services.
  • Participate in and represent the bank in the community.
  • Drive Work Perks Banking initiatives with business clients.
  • Build and maintain relationships with clients and fellow associates, treating others with respect and consideration.
  • Collaborate within the organization and help motivate others.
  • Assist other departments as needed.
  • Meet driving requirements, including maintaining a valid driver's license and a driving history that meets the Bank’s standards.

Benefits

  • Insurance
  • 401(k)
  • Associate stock purchase program
  • Paid time off
  • Associate banking perks
  • Scorecard-based incentive plan with quarterly incentives based on performance against defined metrics
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