Banking Center Manager (Full Time) - Slaton

PROSPERITY BANK•Slaton, TX

12h

About The Position

The Banking Center Manager directs and administers banking center operations, ensuring compliance with Bank policies and legal and regulatory requirements. The role oversees a full range of customer services and ensures customers are served promptly and professionally. The manager supervises lobby and teller staff, maintains security and cash controls, and ensures transactions, expenses, and profitability meet Bank standards. The position leads, trains, schedules, and evaluates staff; coordinates daily operations; supports customer service, new accounts, and teller-line work as needed; and promotes deposit growth and sales goals. The manager also oversees banking center expenses, reporting, records, supplies, equipment, facilities, safety, and housekeeping, and keeps management informed of progress and significant issues. The job description specifies a 40-hour workweek.

Requirements

Associate degree in business or a related field, or an equivalent combination of training and work experience.
At least three years of related experience in a financial institution.
At least two years of supervisory experience.
Thorough knowledge of Bank services and products.
Understanding of applicable legal and regulatory requirements.
Familiarity with branch functions, policies, and procedures.
Strong interpersonal, leadership, and supervisory skills.
Well organized and attentive to detail, with the ability to maintain effective and efficient workflow.
Ability to operate related computer applications and business equipment.
Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions, and to interpret technical instructions involving multiple variables.
Ability to perform calculations involving discount, interest, profit and loss, commission, markup, selling price, ratios, proportions, percentages, and simple algebra.
Ability to read reference and professional materials and prepare business letters, proposals, summaries, and reports using prescribed formats and appropriate writing conventions.
Ability to conduct training, communicate in panel discussions, and make professional presentations.

Responsibilities

Direct and supervise daily banking center operations, work scheduling, and workflow.
Ensure operations comply with Bank policies, security procedures, and legal and regulatory requirements.
Complete and oversee required weekly logs, monthly and quarterly audits, reports, and records.
Supervise and assist with customer service, new accounts, and teller-line functions as needed.
Cross-sell Bank services and inform customers about Bank services and policies.
Maintain cash controls, verify teller and on-premises cash, manage daily deposits, and ensure transactions are balanced at close.
Train, direct, coach, and develop lobby and teller staff; conduct meetings, onboarding, cross-training, and security training.
Assign, coordinate, and review work; track employee progress, conduct performance appraisals, and implement corrective actions as needed.
Approve associate sick leave, vacation, overtime, and time sheets, and maintain payroll and attendance records.
Resolve customer requests, questions, and complaints; counsel customers regarding financial needs and requested services.
Promote deposit growth, establish sales goals and incentives, and direct staff participation in sales plans.
Manage expenses, pursue cost-saving measures, and improve banking center operations and productivity.
Prepare activity reports and recommend operational improvements to management.
Ensure maintenance and housekeeping of the building, grounds, work areas, desks, and equipment, including snow and ice removal.
Ensure adequate supplies, forms, and equipment are available and institute prudent safety measures.
Keep management informed of banking center activities, progress, and significant problems, and request assistance when needed.
Fill in for other banking center positions as needed and attend assigned training to stay current on operational procedures.