Banking Center Manager I - Niles

Peoples Bank•Niles, IL

About The Position

The Banking Center Manager I oversees banking center operations, sales performance, and business growth while maintaining compliance with banking regulations. The role leads employees through coaching, development, and performance evaluations; promotes excellent customer service and a professional, positive work environment; and ensures operational systems and strategic initiatives are implemented effectively. The manager represents the bank in the community, builds relationships with customers and local businesses, and develops and executes a structured plan for community engagement and business development. The role also manages daily branch activities, security, compliance, reporting, and the origination, coordination, and closing of consumer loans. The manager must be registered with the National Mortgage Licensing System (NMLS) under the SAFE Act of 2008 and be available for flexible hours, including evenings and weekends, as needed.

Requirements

Bachelor’s degree or equivalent work-related experience.
At least two years of Banking Center Manager experience.
Strong leadership, sales, and coaching abilities.
Excellent communication and relationship-building skills.
Extensive knowledge of banking operations, compliance, and security.
Proven ability to meet business development and growth goals.
Solid understanding of financial products and services, including loans.
Strong community involvement and networking skills.
Ability to maintain a professional atmosphere and foster a positive team culture.
Registration with the National Mortgage Licensing System (NMLS) under the SAFE Act of 2008.
Availability to work flexible hours, including weekends and evenings, as needed.

Responsibilities

Lead sales efforts and align team activity with the bank’s objectives to achieve growth targets.
Review employee performance, conduct evaluations, and recommend salary adjustments.
Coach and develop staff, address performance issues, and ensure adherence to expected behaviors and operational standards.
Champion strategic initiatives and ensure effective use of operational systems.
Implement business development strategies and drive sales through customer engagement and market penetration.
Mentor colleagues when needed and participate in internal committees and corporate initiatives.
Represent the bank in the community and build relationships with customers and local businesses to generate deposits and referrals.
Participate in local organizations, potentially in leadership roles, to enhance the bank’s visibility and influence.
Develop and execute a structured community engagement and business growth plan.
Manage daily branch activities to ensure accurate, efficient service and smooth operations.
Safeguard assets and ensure bank policies and procedures are followed in a secure, compliant environment.
Complete banking center reporting, including Reg CC, audits, CTRs, security incidents, and security equipment testing.
Oversee the origination, coordination, and closing of consumer loans, ensuring accurate and timely processing.
Maintain a professional, business-like branch environment that supports customer and employee satisfaction.
Perform additional duties as needed to support bank goals and operations.