Banker - NVE

Ion Bank•Teaneck Township, NJ

4d•$40,934 - $55,266•Onsite

About The Position

The Banker provides friendly, personalized service to bank customers, builds rapport, and identifies customers’ banking needs. The role performs financial transactions accurately and efficiently, balances the teller window, follows policies and procedures, and participates in consultative sales. The Banker maintains working knowledge of applicable banking regulations and protects customer and bank information and assets. The Banker performs customer service activities such as opening and maintaining accounts, responding to account inquiries, processing teller transactions, and supporting branch operations. The role also contributes to branch profitability by recommending and cross-selling suitable products and services to consumer and business customers. The position is based at the Englewood Branch and is hourly, full-time.

Requirements

At least one year of retail banking experience, including teller, sales, or a comparable combination of education and experience.
High school diploma preferred.
Register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number with appropriate training.

Nice To Haves

High school diploma.

Responsibilities

Deliver professional customer service consistent with the bank’s service standards and philosophy.
Maintain working knowledge of consumer and business banking products and services.
Meet with customers in person and by phone to recommend products and services suited to their financial needs.
Promote, cross-sell, and upsell bank products and services; refer customers or prospects to non-bank product associates when appropriate.
Open accounts, perform account maintenance, and provide timely service solutions to consumer and business customers.
Distribute loan applications, answer loan-related questions, interview applicants with completed applications, and verify documentation accuracy.
Register with the Nationwide Mortgage Licensing System and Registry (NMLS), maintain a unique identifying number, and complete appropriate training.
Apply knowledge of branch systems, procedures, policies, cash handling, and transaction processing.
Adapt to changing branch traffic while maintaining efficiency and accuracy.
Balance personal and branch office activity daily, order money, and compile currency transaction reports.
Process customer transactions accurately and courteously, ensuring work is complete and accurate.
Assist with branch equipment, balancing, and operational issues.
Carry out the bank’s security policy and program and its loss-prevention guidelines within the branch.
Perform additional assigned duties.