Teller

First Financial Bank NA • Danville, IL

26d • Onsite

About The Position

The Bank Teller supports clients by building relationships, understanding their needs, and providing personalized service. The role accurately processes cash and check transactions, explains banking procedures and security measures, identifies and helps prevent fraud, and complies with banking regulations. Tellers connect clients with appropriate financial products and resources, resolve concerns professionally, and collaborate with a supportive team. The position is full-time, hourly, non-exempt, and on-site at the Danville Main location in Illinois.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service experience in a business setting.
• At least 1 year of cash-handling experience.
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications, and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to work occasional weekends and extended hours.
• Ability to remain stationary in a standing position for up to 75% of an eight-hour workday.
• Ability to review information and details at close range, within a few feet.

Nice To Haves

• Teller experience preferred, with 6 or more months of experience.

Responsibilities

• Build relationships with clients, understand their needs, and provide personalized service.
• Accurately process transactions while maintaining a positive and proactive approach.
• Process cash and check transactions with integrity and precision.
• Connect clients with appropriate products and resources based on their needs.
• Explain security measures and banking procedures to clients.
• Handle client concerns professionally and find effective solutions.
• Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate with a respectful, supportive team that values accountability and innovation.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid life and disability insurance.
• 401(k) match.
• Employee Stock Ownership Program (ESOP).
• Banking benefits.
• Paid time off, including 11 Federal Reserve bank holidays.
• Tuition assistance.
• Professional development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED