Bank Teller/Account Services Representative

21st Century Bank•Blaine, MN
•$18 - $20•Onsite

About The Position

21st Century Bank is hiring a full-time Bank Teller/Account Services Representative for its Consumer Banking Team at the Blaine location. The role provides customers with routine banking services, supports customer relationships, promotes bank services, and refers customers to designated bank representatives for lending and other services. The bank describes itself as a community partner and SBA Preferred Lender that provides diverse financial solutions alongside personal service. The schedule is Monday through Friday, with hours that coincide with bank hours. Compensation is competitive and based on experience. A $1,000 hiring bonus is paid in two installments—$700 at 90 days and $300 at one year—provided new team members successfully meet attendance and performance standards.

Requirements

  • At least six consecutive months of customer service experience in financial services, retail sales, or another customer-oriented environment.
  • Demonstrated customer service skills and ability to interact effectively with a diverse group of people.
  • Excellent in-person and telephone communication and interpersonal skills.
  • Attention to detail and ability to perform basic mathematical functions using whole numbers, common fractions, and decimals.
  • Ability to assess situations, solve problems, and work toward a resolution.
  • Ability to prioritize tasks to meet required deadlines.
  • Previous experience with Microsoft Office products and Outlook.
  • High school diploma or GED.

Nice To Haves

  • Previous cash-handling experience.
  • Previous banking or teller experience.
  • Associate’s degree.

Responsibilities

  • Provide routine teller transactions and other banking services to customers.
  • Open and close personal accounts, savings certificates, and safe deposit boxes.
  • Handle vault cash and general reconciliation.
  • Process loan payments and mail-in transactions.
  • Provide cashier’s checks and money orders.
  • Assist customers with online banking and IRA/HSA accounts.
  • Provide ATM service.
  • Build customer relationships and promote other bank services.
  • Refer customers to designated bank representatives for lending or other services.

Benefits

  • $1,000 hiring bonus, paid as $700 at 90 days and $300 at one year, subject to attendance and performance standards.
  • Competitive salary based on experience.
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