Bank Teller

Farmers National Bank of Canfield•Chesterland, OH

About The Position

The Bank Teller processes a variety of customer transactions at a teller window and identifies customer needs, recommending appropriate bank products, services, or assistance from other bank employees or departments to deliver a high level of customer service. The role involves handling cash and confidential customer information in accordance with bank policies and procedures, meeting referral goals, and supporting branch operations and teamwork. Regular, predictable attendance is an essential requirement. The employer uses E-Verify to confirm the identity and employment eligibility of newly hired employees and is an equal opportunity employer.

Requirements

High school diploma or General Education Development (GED) credential.
Proven cash-handling experience.
Basic computer skills and knowledge.
Ability to use a calculator, typewriter, phone, fax machine, and other office equipment.
Customer service and/or sales experience at any level.
Ability to work in a team environment and communicate positively with coworkers and the public.
Flexibility with work schedules to accommodate branch staffing requirements.

Responsibilities

Recognize customer needs and cross-sell bank products and services.
Participate in the bank’s referral program, use applicable technology or programs to show results, and meet specified referral goals.
Operate and balance a terminal and cash drawer daily.
Process savings, checking, and Holiday Savings account transactions; loan and SDB rental payments; money orders and official checks; and cash withdrawals.
Accept checks for cashing in accordance with FNB check handling procedures.
Complete required training courses, including mandatory and elective training on BSA and Anti-Money Laundering procedures, and comply with applicable rules and regulations.
Support teamwork and help create a positive work environment.
Assist with duties related to money shipments and orders.
Perform additional branch duties and responsibilities beyond transaction processing.
Handle cash, transactions, and customer information according to FNB security policies and procedures; keep customer business and personal information confidential.
Make outbound sales calls to current and prospective clients.
Adapt work schedules to meet branch staffing and service needs.
Accept responsibilities and projects assigned by a supervisor.
Work positively with coworkers and the public.
Maintain regular, predictable attendance.
Complete all other duties as assigned.