Bakery Service Counter Clerk

Festival Foods • Neenah, WI

8d • Onsite

About The Position

Festival Foods is seeking a Bakery Service Counter Clerk to help maintain a well-stocked, inviting bakery department and provide guests with excellent service. Working under the leadership of the Bakery Department Manager and alongside bakery associates, the clerk packages and stocks bakery products, processes orders, responds to guest questions and concerns, and helps ensure products meet quality and food safety standards. The position is based in Neenah, Wisconsin. The posting describes part-time and full-time opportunities; the specific listing identifies the position as part-time. Schedules may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

• Ability to interact effectively and tactfully with guests and team members.
• Strong oral and written communication skills.
• Complete understanding of safety requirements and company safety policies.
• Ability to stand in one place for extended periods and regularly bend, stoop, and kneel (80% of the time).
• Full range of upper-body motion.
• Ability to lift up to 50 pounds occasionally (20% of the time).
• Ability to work in possible exposure to extreme temperatures (20% of the time).
• Ability to perform essential job duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Provide outstanding guest service, assist guests with items from the case, and help them find products on the sales floor.
• Take and process orders, including special requests, accurately and with attention to guest satisfaction.
• Answer phone calls using proper etiquette and assist with guest inquiries or orders.
• Package prepared bakery products using appropriate packaging to reduce shrink, and ensure accurate pricing and labels.
• Fill, rotate, and remove products on the sales floor; replenish displays and prioritize products with closer dates for sale.
• Organize and clean work areas, shelving, and the sales floor as needed.
• Maintain food safety logs and meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
• Attend work regularly and on time in compliance with the schedule, and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Part-time store associates receive a $1-per-hour premium on Sundays and select holidays; full-time hourly store associates receive time and a half on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed