Bakery Service Counter Clerk

Festival Foods•Somers, WI
•Onsite

About The Position

Festival Foods is seeking a Bakery Service Counter Clerk to help keep the bakery stocked with fresh products and provide guests with excellent service. Under the leadership of the Bakery Department Manager, the clerk works with Bakery associates to maintain an inviting department and assist guests with questions, purchases, and concerns. Availability from 6 a.m. to 1 p.m. is needed to be considered. The posting identifies this opening as part-time while also noting that the role has both part-time and full-time opportunities. Schedules may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

  • Ability to interact effectively and tactfully with guests and team members.
  • Strong oral and written communication skills.
  • Complete understanding of safety requirements and company safety policies.
  • Ability to stand in one place for extended periods and bend, stoop, and kneel regularly (80% of the time).
  • Full range of upper-body motion.
  • Ability to lift up to 50 pounds occasionally (20% of the time).
  • Ability to work with possible exposure to extreme temperatures (20% of the time).
  • Availability from 6 a.m. to 1 p.m. is needed to be considered.

Responsibilities

  • Provide friendly, professional service to guests, assist with items from the bakery case, and help guests locate products on the sales floor.
  • Take and process orders, including special requests, accurately and with attention to guest satisfaction.
  • Answer phone calls courteously and assist guests with questions or orders.
  • Package prepared bakery products using appropriate packaging to reduce shrink, and apply accurate prices and labels.
  • Stock, rotate, and remove products on the sales floor; replenish displays and prioritize products with closer dates for sale.
  • Organize and clean work areas, shelving, and the sales floor as needed.
  • Maintain food safety logs and meet quality standards, including quantity expectations of 100% by 10 a.m. and 5 p.m.
  • Attend work regularly and on time in accordance with the schedule, and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Part-time store associates receive a $1-per-hour premium on Sundays and select holidays; full-time hourly store associates receive time and a half on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options for eligible part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches offering confidential support.
  • 401(k) plan with an annual discretionary company match.
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