Bakery Service Counter Clerk

Festival Foods•Neenah, WI

9d•Onsite

About The Position

The Bakery Service Counter Clerk works with the Bakery Manager and other bakery associates to keep the department stocked with fresh products and maintain an inviting environment. The role provides guest service, fulfills orders, packages and labels bakery products, replenishes and rotates stock, maintains department cleanliness, and follows food safety and quality standards. The position is offered as part-time or full-time; this posting identifies the position as part-time. Schedules may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

Ability to interact effectively and tactfully with guests and team members.
Strong oral and written communication skills.
Complete understanding of safety requirements and company safety policies.
Ability to stand in one place for long periods and regularly bend, stoop, and kneel (80% of the time).
Full range of upper-body motion.
Ability to lift up to 50 pounds occasionally (20% of the time).
May be exposed to extreme temperatures (20% of the time).
Ability to perform essential job duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Provide outstanding service to guests, help them with bakery case needs, and direct them to items on the sales floor.
Take and process orders, including special requests, accurately and with attention to guest satisfaction.
Answer phone calls and assist guests with inquiries or orders using proper etiquette.
Package prepared bakery products using appropriate packaging to reduce shrink, and ensure correct pricing and labels.
Fill, rotate, and remove products on the sales floor; replenish displays and prioritize products with closer dates for sale.
Organize and clean work areas, shelving, and the sales floor as needed.
Maintain food safety logs and meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
Attend work regularly and on time, follow the work schedule, and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Part-time store associates receive $1 per hour premium pay on Sundays and select holidays.
Two-week advance scheduling.
Vision insurance eligibility for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP) and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.