Bakery Department Manager

Hy-Vee•Newton, IA

4d•Onsite

About The Position

The Bakery Department Manager leads the bakery department and is responsible for product quality, customer experience, team leadership, and department performance. The manager sets standards for customer service, cleanliness, sanitation, team relations, and profitability, while building a welcoming environment for customers and employees. The role includes recruiting, training, supervising, and evaluating department employees; coordinating schedules and work plans with store leadership; managing ordering, replenishment, pricing, invoicing, bookkeeping, inventory, and pre-orders; and reviewing sales trends to plan advertising projections, promotions, and displays. The manager also ensures product freshness, proper temperatures, and safe storage, addresses bakery equipment issues and maintenance, follows company policies, and may assist elsewhere in the store or with special projects. This is a fast-moving, hands-on role involving prolonged standing and walking, frequent handling of heavy items, and work in cooler or freezer areas. The work environment may include temperature changes or damp conditions and exposure to standard bakery and store equipment, electrical equipment, cleaning products, or solvents. Safety training is provided. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
At least 18 years old.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions involving varied factors.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, sales data, and inventory reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming freight and merchandise.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

One or more years of related bakery or retail management experience preferred.
Completion of sanitation courses or on-the-job training in food safety is a plus.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage the team to greet and engage customers, lead by example, and create a friendly, welcoming department.
Help customers find and reach products, carry heavy purchases, and provide helpful service.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate schedules, daily work plans, and department goals with store leadership.
Oversee department ordering, replenishment, pricing, invoicing, and bookkeeping.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure correct product temperatures, storage procedures, and freshness standards to minimize shrink.
Understand and troubleshoot bakery equipment and coordinate maintenance as needed.
Conduct department inventory and manage product pre-orders.
Maintain compliance with the company dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.