Bakery Department Manager

Hy-Vee, Inc.•Vermillion, SD

About The Position

The Bakery Department Manager leads Hy-Vee’s bakery department, setting standards for product quality, customer service, cleanliness, sanitation, team relations, and profitability. The manager builds a welcoming customer experience, leads and develops department employees, and coordinates staffing, daily plans, ordering, inventory, pricing, promotions, and bookkeeping. The role also ensures proper product storage, temperatures, and freshness; troubleshoots bakery equipment and coordinates maintenance; and maintains compliance with company policies and food-safety expectations. The manager may assist elsewhere in the store and take on special projects as needed. This is a fast-moving, hands-on retail role that may involve temperature changes, damp conditions, bakery and store equipment, electrical equipment, cleaning products, or solvents. Safety training is provided. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions with a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, sales data, and inventory reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to operate pallet jacks, forklifts, or similar material-handling equipment where applicable; required operator certification must be completed before independent use.
Ability to safely use sharp knives and blades to cut, trim, or grind product where applicable.
Ability to operate a cardboard baler or compactor where applicable and in accordance with age and legal requirements.
Ability to perform repetitive motions associated with dough mixing, scaling, and proofing where applicable.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

One or more years of related bakery or retail management experience preferred.
Completion of sanitation courses or on-the-job training in food safety is a plus.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage employees to greet and engage customers, leading by example to create a friendly, welcoming atmosphere.
Help customers find and reach products and carry heavy purchases when needed.
Recruit, hire, train, supervise, and evaluate department employees; address performance and disciplinary matters as needed.
Coordinate schedules, daily work plans, and department goals in partnership with store leadership.
Oversee department ordering, replenishment, pricing, invoicing, and bookkeeping.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure appropriate product temperatures, storage procedures, and freshness standards to minimize shrink.
Understand and troubleshoot bakery equipment and coordinate maintenance as needed.
Conduct department inventory and manage product pre-orders.
Maintain compliance with the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.
Unload, lift, stock, and rotate incoming truck freight and merchandise as required.