Bakery Department Manager

Hy-Vee, Inc.•Waverly, IA

About The Position

The Bakery Department Manager leads the bakery department, overseeing product quality, customer experience, employees, department standards, and profitability. The manager builds a welcoming atmosphere, leads by example, and works with store leadership to coordinate schedules, daily work plans, and goals. The position includes overseeing ordering, replenishment, pricing, invoicing, bookkeeping, inventory, pre-orders, sales analysis, promotions, displays, product freshness, storage, and equipment maintenance. The manager also maintains company policies and may assist in other store areas or take on special projects. The role receives direction and support from the District Store Director, Store Manager, and Assistant Manager of Perishables, Store Operations, and Health Wellness Home. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
Ability to deliver outstanding customer service and inspire the team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, sales data, and inventory reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Pre-employment drug screen required.

Nice To Haves

One or more years of related work experience; one or more years of related bakery or retail management experience preferred.
Completion of sanitation courses or on-the-job food safety training is a plus.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage the team to greet and engage with customers and lead by example.
Help customers locate products, reach items, and carry heavy purchases.
Recruit, hire, train, supervise, and evaluate department employees; address performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals with store leadership.
Oversee department ordering, replenishment, pricing, invoicing, and bookkeeping.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink.
Understand and troubleshoot bakery equipment and coordinate maintenance as needed.
Conduct department inventory and manage product pre-orders.
Maintain compliance with the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.