Bakery / Deli Manager

Harps Food Stores•Highland, AR

About The Position

The Bakery/Deli Manager oversees bakery and deli department operations, including staffing, supervision, readiness, pricing, inventory, financial objectives, cleanliness, and safe equipment use. The role manages replenishment and inventory processes, merchandising and sales-floor standards, fresh food preparation and production, food safety, service counters, and risk prevention. The manager also coaches and develops associates, resolves conflicts, adapts to change, solves problems, and maintains quality and safety standards. The position emphasizes customer service, relationship-building, integrity, professionalism, initiative, teamwork, and supporting Harps’ mission to provide value through competitive prices, quality and freshness, friendly service, and cleanliness. Candidates must be at least 18 years old. A high school diploma or GED is preferred, as is one year of supervisory experience in a bakery, restaurant, or food-service operation. Employment may be contingent on completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

Requirements

Must be at least 18 years of age.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to move, lift, carry, and place merchandise and supplies weighing 25 pounds or less without assistance.
Frequently reach overhead and below the knees, including pushing, pulling, bending, stooping, crouching, and twisting, with or without bearing weight.
Occasionally squat, kneel, and climb.
Frequent repetitive motion of the hands and arms, such as grasping, gripping, and turning.
Stand and/or walk continuously throughout the shift.
Visually locate merchandise and other objects and verify information, often in small print.

Nice To Haves

High school diploma or GED equivalent preferred.
One year of previous supervisory work experience in a bakery, restaurant, or food-service operation preferred.

Responsibilities

Manage bakery/deli department readiness, staffing, supervision, pricing, policies and procedures, inventory preparation, financial goals, cleanliness, and safe use of equipment and tools.
Manage ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use, and inventory preparation.
Maintain merchandising and sales-floor standards, including stocking, rotation, signing, displays, sampling, and department zoning.
Manage fresh food preparation and production, food safety, production requirements, cool standards, and service counters.
Monitor and execute employee, customer, and equipment safety programs, standards, and training; identify and address potential risks promptly.
Coach and mentor associates, provide resources and learning opportunities, and support their development.
Facilitate conflict resolution and balance the priorities and perspectives of different people.
Define issues and use critical thinking and logic to solve problems.
Build respectful working relationships and promote teamwork, cooperation, and trust.
Deliver strong customer service, remove barriers to service, and look for ways to help customers and associates.
Model organizational values, act with integrity and professionalism, take initiative, and support Harps’ mission.