Bakery / Deli Manager Trainee

The Markets (Harps Food Stores)•Natchez, MS

80d•Onsite

About The Position

The Bakery/Deli Manager Trainee role focuses on delivering exceptional customer service and supervising store operations. The trainee will learn to manage all aspects of the bakery and deli department, including readiness, staffing, financial goals, inventory, merchandising, food preparation, and safety. The position emphasizes building relationships, conscientiousness, customer service, integrity, modeling cultural values, professionalism, drive, and taking action. The ultimate goal is to exceed customer expectations and support the company's mission statement.

Requirements

Must be at least 18 years of age.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to move, lift, carry and place merchandise and supplies weighing less than or equal to 25 pounds without assistance.
Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight.
Occasionally required to squat, kneel and climb.
Frequent repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
Stands and/or walks continuously throughout shift.
Visually locates merchandise and other objects, as well as verifies information, often in small print.
May be exposed to inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to allergens such as latex, eggs, nuts, soy and wheat.
Employment may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check and criminal background check.

Nice To Haves

High school diploma or G.E.D. equivalent preferred.
One year previous work supervisory experience in bakery, restaurant, or food service operation.

Responsibilities

Manage bakery/deli department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Manage replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Manage merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department zoning procedures.
Manage fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.
Monitor, manage and be responsible for department's execution of all employee, customer and equipment safety programs, standards and training requirements.
Proactively manage and monitor department's potential risk liability and take immediate action to avoid any negative consequences.
Adjust readily to different conditions, demonstrating flexibility and comfort with change and transition.
Coach and mentor others by bringing out the best in people, recognizing and unleashing their full potential by providing needed resources, coaching, experiences, and other support.
Provide others the opportunity to take risks and learn from their mistakes.
Facilitate the resolution of conflict between others, seeking to understand viewpoints and balancing competing priorities.
Gain agreement between self, others, and third parties.
Clearly define issues upfront and use critical thinking skills and logic to effectively obtain answers.
Consistently produce and emphasize the need to produce high quality products and services while being aware of issues and following procedures that affect personal safety and the safety of others.
Initiate, develop, and foster relationships with others, taking a personal interest in their ideas and treating them fairly, respectfully, and sincerely.
Empathize with the emotions of others and consider things from their perspectives.
Demonstrate responsible behavior, thoroughness of work, and dependability.
Consistently demonstrate compliance with company policies and procedures, including regular and timely attendance, adherence to dress code, ensuring a safe work environment, and willingness to complete other duties as assigned.
Understand what delivering more than expected means in regards to great customer service, removing any barriers impeding customer service, and actively looking for ways to help others.
Demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics; be honest.
Act consistently in accordance with organizational values, modeling high standards of behavior through personal actions and commitment.
Hold self accountable by demonstrating a “no excuses” approach to attitude, performance, and results.
Work in the best interest of the company, even when it involves putting individual needs aside.
Act on own initiative without being prompted, handle problems with minimal guidance, and make things happen quickly.
Anticipate and recognize customer needs and remain dedicated to exceeding customer expectations.
Use customer information to improve products and services.
Continually strive to improve customer satisfaction.
Encourage an atmosphere of teamwork through own actions, supporting others, facilitating their work, and defending them when appropriate.
Encourage cooperation and trust within a group.
Show high concern for the rights, values, and worth of others, treating them fairly and consistently.
Give appropriate attention to concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Strive daily to exceed customers’ expectations in an effort to support the company's Mission Statement.