Bakery/Deli Clerk

The Kroger Co.•Columbus, OH

12d

About The Position

The Bakery/Deli Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in meeting sales and profit goals and monitors quality assurance standards. The clerk supports the Customer 1st strategy and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Customer service skills.
Effective communication skills.
Knowledge of basic math.
Ability to obtain a current food handlers permit once employed.

Nice To Haves

Bakery or deli experience is helpful.
Retail experience.
Customer service skills.

Responsibilities

Prepare bakery and deli items according to customer requests using appropriate equipment.
Offer product samples and inform customers about bakery and deli specials.
Provide fresh products in the requested and appropriate portion sizes to help prevent shrink.
Recommend bakery and deli products and answer customer questions with knowledge of products and store layout.
Use bakery and kitchen equipment according to company guidelines.
Prepare foods according to temperature logs and cooking instructions; measure, prepare, and mix ingredients according to recipes.
Prepare, package, label, and inventory ingredients and merchandise.
Check product freshness and sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise; monitor stock conditions and report inventory discrepancies.
Report product ordering or shipping discrepancies to the department manager.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Stay current on present, future, seasonal, and special advertisements.
Promote trust and respect among associates and help create a welcoming environment for customers.
Follow food safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and report items requiring repair.
Notify management of customer or employee accidents.
Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed.
Provide support through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.