Bakery/Deli Clerk
About The Position
The Bakery/Deli Clerk provides exceptional customer service and helps maintain a safe, clean environment that encourages customers to return. The role supports the department manager in meeting sales and profit goals, monitors quality assurance standards, and promotes the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The clerk prepares, packages, labels, stocks, and inventories bakery and deli products; fulfills customer orders; maintains product freshness and quality; follows recipes, cooking instructions, food-safety requirements, and temperature logs; and uses department equipment according to company guidelines. The position also helps customers find and select products, communicates specials, offers samples, and supports safe and cooperative department operations.
Requirements
- Customer service skills.
- Effective communication skills.
- Knowledge of basic math.
- Ability to obtain a current food handlers permit once employed.
Nice To Haves
- Bakery or deli experience is helpful.
- Retail experience.
- Previous customer service experience.
Responsibilities
- Prepare bakery and deli items according to customer requests using appropriate equipment.
- Offer product samples and inform customers about bakery and deli specials.
- Provide fresh products in the correct portion sizes to fulfill customer orders and prevent shrink.
- Recommend bakery and deli products and answer customer questions about products and store layout.
- Use bakery and kitchen equipment according to company guidelines, including refrigerators, freezers, slicers, ovens, stoves, computerized scales, fryers, steamers, and food processors.
- Prepare foods according to temperature logs and cooking instructions; measure, prepare, and mix ingredients according to recipes.
- Prepare, package, label, stock, and inventory ingredients and merchandise.
- Check product freshness and quality, review sell-by dates, and take appropriate action.
- Report product ordering or shipping discrepancies and inventory discrepancies to the department manager or appropriate management.
- Stay current on present, future, seasonal, and special advertisements and maintain product knowledge.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Promote trust and respect among associates and help create a welcoming customer environment.
- Follow food-safety regulations and guidelines and comply with safety procedures; identify unsafe conditions and notify store management.
- Inspect equipment for preventive maintenance needs and report items requiring repair.
- Notify management of customer or employee accidents.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
- Handle customer and business information with honesty and integrity, follow directions, and seek assistance when needed.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
