Bakery/Deli Clerk

Kroger•Grovetown, GA

12d

About The Position

The Bakery/Deli Clerk prepares bakery and deli items, provides product recommendations and samples, and serves customers with exceptional service. The role helps maintain a safe, clean department, supports sales and profit goals, and follows quality assurance and food safety standards. The clerk also maintains product freshness, inventory, equipment, and department displays while contributing to a welcoming environment and upholding the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Customer service skills.
Effective communication skills.
Knowledge of basic math.
Ability to obtain a current food handlers permit once employed.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act honestly and with integrity regarding customer and business information.
Ability to follow directions and seek assistance when needed.

Nice To Haves

Bakery or deli experience is helpful.
Retail experience.
Previous customer service experience.

Responsibilities

Prepare bakery and deli items according to customer requests, recipes, food temperature logs, and cooking instructions.
Offer product samples, explain specials, answer questions, and recommend bakery or deli items to customers.
Provide fresh products in the correct portion sizes to prevent shrink.
Use bakery and kitchen equipment according to company guidelines, inspect it for maintenance needs, and report items requiring repair.
Measure, prepare, and mix ingredients using kitchen utensils and equipment.
Prepare, package, label, stock, and inventory ingredients and merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Report product ordering or shipping discrepancies and inventory concerns to the department manager.
Learn the store layout, department products, and current, future, seasonal, and special advertisements.
Maintain a safe and clean environment and comply with food safety and safety procedures.
Promote trust and respect among associates and help customers feel welcome and appreciated.
Notify management of customer or employee accidents and report unsafe conditions.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict constructively, and seek assistance when needed.
Provide direct support and assistance to minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.