BAKERY/CAKE DECORATOR UN

The Kroger Co.•Littleton, CO

1d•$19 - $25

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Model the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Prepare and decorate bakery products to customer specifications while following recipes, food safety procedures, equipment guidelines, and quality standards. Help customers find products, answer questions, suggest items, and inform them about bakery specials. Support department operations by packaging, labeling, stocking, inventorying, and checking merchandise, and by reporting discrepancies and safety or equipment concerns to management.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery or cake decorating experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment for customers and answer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make product suggestions.
Prepare bakery items according to customer requests using appropriate bakery equipment.
Offer product samples and inform customers of bakery specials.
Provide customers with fresh ordered products and correct portion sizes to prevent shrink.
Recommend bakery items to help customers find the products they want and need.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use kitchen equipment, including stoves, computerized scales, and freezers, properly.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and help customers locate products in the store.
Stay current on present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food safety regulations and guidelines, and maintain case and cooler temperatures and temperature logs.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.