BAKERY/CAKE DECORATOR UN

The Kroger Co.•Denver, CO

About The Position

The Bakery/Cake Decorator creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The decorator embraces the Customer 1st strategy and models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position prepares, decorates, packages, labels, stocks, and inventories bakery products while following recipes, food-safety requirements, temperature logs, and company guidelines for equipment use. It also supports customers with product questions and recommendations, shares information about specials and samples, and helps maintain product freshness and appropriate portion sizes. The role reports discrepancies, safety concerns, accidents, and equipment needing repair to management.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery or cake decorating experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment and answer customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make suggestions.
Prepare bakery items according to customer requests using proper equipment.
Offer product samples and inform customers about bakery specials.
Provide fresh ordered products in correct portion sizes to prevent shrink.
Recommend bakery products to help customers find what they want and need.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use kitchen equipment, including a stove, computerized scale, and freezer, properly.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and help customers locate products using knowledge of the store layout.
Stay current on present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food-safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager about items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.