BAKERY/BAKER

The Kroger Co. • Colorado Springs, CO

2h • $18 - $27

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Prepare bakery products and customer orders using recipes, ingredients, and appropriate equipment. Serve customers by answering questions, making recommendations, sharing samples and specials, and providing fresh products in appropriate quantities. Maintain product quality, freshness, inventory, food safety, equipment, and department cleanliness. Report discrepancies, safety risks, accidents, and equipment needing repair to management. The position’s essential functions must be performed with or without reasonable accommodation.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Obtain a current food handlers permit once employed.

Nice To Haves

• Bakery experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Welcome customers and answer questions about products throughout the department and store.
• Maintain knowledge of department products and respond to questions or make suggestions.
• Prepare bakery items according to customer requests using proper equipment.
• Offer samples and inform customers of bakery specials.
• Provide fresh ordered products in the correct or closest possible portion size to prevent shrink.
• Recommend bakery products to help customers find what they want and need.
• Use bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product freshness and quality, review sell-by dates, and take appropriate action.
• Use kitchen equipment such as stoves, computerized scales, fryers, steamers, and Robot Coupe equipment properly.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and understand the store layout to help customers locate products.
• Stay current on present, future, seasonal, and special advertisements.
• Monitor inventory and stocking conditions and note discrepancies.
• Follow food safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance and report repair needs to the appropriate department or store manager.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan terms and eligibility.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.
• Paid vacation, sick leave, and parental leave, subject to applicable eligibility and terms.
• 401(k) plan, subject to eligibility requirements.
• Group term life insurance, subject to eligibility.
• Eligibility for an annual bonus based on company performance.
• College scholarships and educational leave of absence, depending on criteria and eligibility.
• Mental and emotional support resources through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed