BAKERY/BAKER

The Kroger Co. • Denver, CO

9d • $19 - $25

About The Position

The Bakery/Baker creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The associate embraces the Customer 1st strategy, encourages excellent customer service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves preparing bakery items to customer requests, providing product information and recommendations, offering samples, and ensuring customers receive fresh products in appropriate portions. It also includes preparing, packaging, labeling, stocking, and inventorying products and ingredients; using bakery and kitchen equipment; following recipes, food temperature logs, and cooking instructions; and adhering to food safety and safety procedures. The associate monitors product quality and inventory, reports discrepancies and safety issues, and helps maintain equipment and department conditions.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Nice To Haves

• Bakery experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Welcome customers and answer questions about products sold in the department and store.
• Maintain knowledge of department products and respond to customer questions and make suggestions.
• Prepare bakery items according to customer requests using appropriate bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide fresh products customers have ordered in appropriate portions to help prevent shrink.
• Recommend bakery items to help customers find the products they want and need.
• Use bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product freshness, review sell-by dates, and take appropriate action.
• Use kitchen equipment such as a stove, computerized scale, fryer, steamer, and Robot Coupe.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and help customers locate products in the store.
• Stay current with present, future, seasonal, and special advertisements.
• Monitor inventory and stocking conditions and note discrepancies.
• Follow food safety regulations and guidelines, maintain appropriate case and cooler temperatures, and keep temperature logs.
• Follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of repairs needed.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed